I went to a wedding dinner at a 5 star hotel today. Bleh~~ don’t get fooled by the 5 Star remark. The food was terrible and the staff were as bad as the food! A guest seated beside me almost got his shirt splashed with soya sauce all over him when the staff cleared our table for the next dish. This staff (a girl) picked up our plates and just turned herself around in a big circle, that the sauce in the plate splashed out! I was like OMG! And let’s not even begin with their manners. Grrrrr. Didn’t they get proper training before working to serve guests at the ballroom? I remember when I was in my college (I did a brief Hotel Management course once. Yes, I did!) we were trained to ALWAYS serve guest from their RIGHT side, especially when you’re serving them food and drinks. But THIS particular girl, she came from my left side out of nowhere and placed the dish on the table. All these, while I was talking to another friend to my left side! And what made it even worse was, she said “Excuse me, Sir.”
Did she just said SIR?!!!!!! What the.. not only the staffs are bad-mannered, they also have a very bad command in English!! -_- The guest seated in front of me asked for another glass of wine and then I saw this staff (another girl) going from one staff to another, that resulted the Staff Supervisor to come forward and ask what was that he (the guest) wanted from the glass he just pointed. Oh…my…. And this is happening in a 5 star hotel. *sigh*
Well at least they gave us a cake…
Oh, I pixelated the hotel’s name so I don’t get sued over this complaint.
Another scenario that really irked me is the fact that there’s this particular lady whom I’ve met several times at dinner occasions. In fact, I’m acquainted with her husband. What irked me about her is that on EVERY single dining occasion, she would take her BABY along.
Now don’t get me wrong, it’s not that I dislike her baby or every babies in general – I just don’t think she should be taking her baby along for an occasion like this. Not only it’s uncomfortable for the baby (and us!), she (the mother) wouldn’t have the chance to really enjoy her food as well.. as the baby is restless all the time and she (the baby) wanted to walk around, play and cried for the balloon decorations! (There was an occasion where she made a guest pull the balloon from up the ceiling for her crying baby) Yeh, yeh.. I understand she loves her baby that she actually went from table to table to show us her baby – which resulted to “aaaahhhhhhh she’s so cute!” heard from almost every table. -_-. OK, I get it. Your baby is cute, but don’t you ever get tired of going around tables to sit with people and let your baby woo them? You know, she does that on EVERY SINGLE DINING OCCASION. It’s like she wanted to make sure we all know she have a cute baby! Ugh..
OK, enough of complaints. I need to get my makeup off. I’m too tired to complain further. I guess I need a sleep. If I haven’t been visiting your blog yet, I’m so sorry. These few days were just.. busy. I’ll blog hop when I wake up tomorrow.
Have a wonderful time everyone, God bless.
Hi!
That’s interesting… proper serving here is at the left… without throwing junk around. LOL!
Have you ever asked why she brings her baby with her?
Maybe her baby has an invisible handicap.
That’s why I never went to something when my autistic boy was a baby.
He couldn’t be with someone else…
Well, I’m not impressed by stars either.
My sister had her weddingdiner at a posh restaurant.
I ordered mineral water and they just tapped it…LOL!
Well, we have very good water in out town…but no bubbles.
So I ordered a bottle instead… they handled it well.
For the rest the food was not special…. except for the small portions.
We went for frites when we went home. LOL!
Hope your weekend will be OK.
Huggggss
April 29th, 2007 at 7:05 am
Oh I hate those kinds of waiters! Argh! I think it’s a little harder for me to take since I actually learned how to serve formally. I hate I hate I hate!
And the baby at the wedding. *sigh* I can feel your pain right there Cin. EVERYBODY is uncomfortable when it’s wailing and whining, but you can’t really say anything about the baby cause she or he is the apple of the mum’s eye. They’re all well and good but should never be brought to formal events. And the cinema. =D
Have a great weekend!
April 29th, 2007 at 11:52 am
lol
you had such terrible wedding experience! I once attended a wedding, one of those super luxury weddings. I was standing next to a table ( full of little eggs with spanish ham Mmmmm ! lol ) and a waitress, with a tray full of glasses of champagne, lost the control, the tray fell and PLAAASSHHH ! all the champagne in my dress!!! xDDDDDDDDDDDDDD
I only went to the hand-drier and sorted it out.
But as you mentioned, I think staff must be well-trained, especially if they work in a good place where there is an image and a quality to show and to conserve.
About kids, these kind of places should have like a small kindergarten for the little ones to be taken care of and let the parents ( AND THE REST OF THE ATTENDANTS!!! ) enjoy the celebration.
April 29th, 2007 at 3:25 pm
btw I linked u, if u dunwan me to do so just tell me ya..
April 30th, 2007 at 1:47 am
from a personal point of view, i’m not in favour of having any babies present during wedding receptions – as a mater of fact, i had hinted subtlely that no one should bring their kids along. i cannot stand kids running wild n unsupervised which is most of the time the case. i do however, realise n take into consideration what imbi mentioned. if that were the cas, then it would be wise not to turn up at all because it would be distressing to not only the child but also the people around. not that i’m being inconsiderate but i think it’s true to a certain extend no? i’m sure the host would understand, imho.
April 30th, 2007 at 11:56 am
Hmmm…. bad staff, eh? it happen all the time for me. So far, i haven’t found any hotel that really good with their customer handling. I usually informed their supervisor afterward. Do not want to complain earlier..nanti makanan kena taruh ludah susah jugakan… LOL
about the baby or kid not suppose to be in any formal event or function. no comment.
May 1st, 2007 at 1:34 am