Because I’m an IKEA fan, because I’m a Sabahan, because I want to shop for IKEA stuff for my family in Sabah, because I want to bump into Shemah while shopping at IKEA KK – I sent an email to IKEA customer service.
In my email, I asked:
i) If they have plans in opening a branch in Kota Kinabalu
ii) If there’s any chance we could shop online for their products
This is what IKEA had to say:
Hi Cindy.
Thank you for your interest in IKEA products. All purchases of IKEA items will need to be done at our store as we do not have an on-line service. IKEA is mostly a self service concept store. Customers are welcome to drop by at our store to view & test the products at the Showroom & pick up the items at Markethall & Self Serve area. After that customers can then just make payments at the Checkout (cashier) area. Customers are encouraged to cash and carry their purchases; so they save on transport cost. If they do not have transport and would like assistance,we have Home Delivery services.
Home delivery can deliver furniture items only (exclude fragile items) and a service charge of of RM65.00 per trip. However, delivery is within the Klang Valley area and within 3 days after purchasing the item. Assembly services is 5% from the price of the item (except Kitchen items).
Overseas customers from Brunei, Sabah, Sarawak,… will need to arrange for their own transport services.
If you need assistance, you can also contact the below frieght forwarder:
TFS Freight Services Malaysia ( www.tfsfrt.com )
Ms Melissa Koh at: 012-2363366
Off: 603-56219288 , Fax 603-56211966.Customers are advised to know the dimension & weight of the each merchandise before they liase with freight forwarders.
For details of merchandise on dimensions and weight ,kindly refer to our Sales co-workers whilst your visit here.However,we do not have any plan to open an outlet at Sabah for this moment.
Best Regards,
Nadia.
IKEA,
IKANO Power Centre,
No 2, Jalan PJU 7/2,
Mutiara Damansara,
47800 Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
Telephone : 603 7726 7777
Facsimile : 603 7726 6255
I’M HEARTBROKEN!!! :-(
But I’ll feel better if I get some party invitations! :-P
Eee.. buruknyaa. I’m sure there are tonnes of Ikea lovers in Sabah.. Kesian them hafta come over here saja.. And itu pun mau urus own transport to bring stuff back.. Booo…!!!
Ya lar~~ bida oh kan? :-(
April 23rd, 2008 at 4:20 am
Duii…panjang2 dia reply, terus mendukacitakan pula at the end.
But you know what, you writing letter to them…that just sounds like Ms Bloomwood of Confession of a Shopaholic. *hee*
Ya lar~ sakit hati saja baca the reply.
Really ka? *heehee* I haven’t read that book yet..
April 23rd, 2008 at 5:57 am
Aaarghh!! & I heard rumours they were gonna open an outlet @ 1Borneo….me oso very heartbroken…sob! So not fair.
Sama-sama lah kita berheartbroken ni. :-(
April 23rd, 2008 at 9:22 am
‘kepunan’ orang Sabah disini..
That’s why.. imagine all the happy Bruneians, Sarawakians.. Sabahans.. kan?
April 23rd, 2008 at 10:19 am
Ta payah lah Cindy IKEA tu, banyak lagi barang cantik cantik ada di Sabah. tapi kempunan lah kami di Sabah ni..
What to do. Guess we can just buy those available in Sabah. Else, shop online! LOL!
April 23rd, 2008 at 2:15 pm
Am not sure if i’ve comment here on ur blog b4, becoz i remember telling sum1 yg there’s this shop in Warisan Square selling IKEA stuffs. The shop is called Living Concept i think and it’s at the 2nd floor or 3rd floor, sa pun ndak ingat but then yea, they do sell sum stuffs there. But nothing beats the real feeling of being in an IKEA store for reals! I am also a big fan! Syoks bah kan! Hehehe..but yea, u can go check it out in Warisan Square to tapun2. Lol.. cute blog u have here. Cantiks!
Sucks that they dont wanna open an IKEA here..blah!
Amie, the pretty photographer!
Yeah, actually you did leave a comment about that shop in KK – but that was in my personal blog la. Heheheh. Hey, why don’t you go in that shop and take a few photos of the stuff they selling! Macam interested to see what IKEA stuff they have for sell for pulak! LOL!
April 23rd, 2008 at 4:12 pm
First of all… I like the selection of your Anti-span word… kewl!
Okay back the main objective I am here… I like IKEA stuffs too… I wrote to them once back then, and got the same reply as you did… It was 2 years ago… so I guess, bah beginilah kita nih kan…
Mungkin, mau more people to write to them barulah kalu dorang start considering about it..
Cheers!
vivi
Hahahaha, glad you like the anti-spam word. Semangat keKadazan’an bah urang bilang. LOL!!
Oh good idea. Maybe someone should start a campaign and make EVERYONE (in Sabah) to write to IKEA, pleading them to open a branch in KK. LOL!
April 23rd, 2008 at 7:21 pm
heran juga dorang nie. bertimbun orang suka products IKEA, inda mo buka kadai sini pulak..
ish3. ada juga lah tu living concept sana Warisan Sq, tapi limited and a bit mahal compared to KL..
Ya bah, mau ada perabot cantik and murah pun cannot. Ishh..
April 24th, 2008 at 12:19 am
jahat oooo…
do all of you know that ikea has a joint venture with Yayasan Sabah for their reforestation project in Tawau? to be exact in Luasong, Tawau, SABAH…
seeeessshhhhh…they must be thinking we are still living under the coconut,thats y theyre not coming here…
snobs!
April 24th, 2008 at 5:46 am
Aiyah! I was just browsing IKEA directory and also wishing that they’ll offer online service. Menyedihkan betul…They should open at 1Borneo – sure will get customers from Brunei too as the delivery charges would cheaper.
April 24th, 2008 at 11:23 am
No ikea in Sabah? Oh no…that totally sucks! I love Ikea. Go there to just walk around and get inspired sometimes. Haha.
April 30th, 2008 at 12:43 pm
sedih… betul I love ikea stuff too. Juz bloghopping… nice site u got.
October 6th, 2008 at 5:33 pm
hi,
If you want IKEA items, I can arrange for the delivery and service. Of course the items will be 40 to 50 % of the extra from the original price.
You choose what your item from the web and email me the list.
Cheers;
Siew
Ikea LOVER
September 6th, 2011 at 8:58 pm
Ikea blum tau dat we Sabahan r a great buyer bah tu..if they open an outlet here sure always come come money one punya…hi3…
January 10th, 2012 at 11:50 am
ARGHHH!!! saya peminat ikeaaa jokkk. dari kecil smpai besar dari saya darjah 3 ohhhh smpai lah umur sa yg ke 20 tahun ney!! saya suka betul dgn ikea!! brg2 dia cute2 ney!!!! eheheheh tapi mna mau cari oh ikea di sabah lagi??? dulu ada ikea, tapi skrg tda suda sa tgk tu…..
kedai target pun tda sudah…. kalau nda silap target tu ada di centre point tapi kena tukar pergi eaton kan kalau nda silaaap 
February 5th, 2012 at 5:21 pm